Privacy

Last updated November 6, 2026. ROLO is operated by TOOLGARDEN, LLC.

What we collect

• Agents: name, email, phone, brokerage, DRE license number, the ZIP you work in, and what you do in ROLO (searches by ZIP and trade, pros you save, lists you make, reviews and quote requests you send, businesses you recommend, and the ZIP codes you ask us to tell you about).
• Location: only if you tap "Use my location". Your browser asks first, then shares an approximate position once; we use it to find the nearest ZIP code and don't store it.
• Pros: business details you put on your card, your license and insurance details, the logo, photos and insurance certificate you upload, and counts of how agents interact with your card.
• Payments: handled by Stripe. We never see or store card numbers.
• Invitations: we invite real estate professionals using business contact details (name, work email, brokerage). Every invitation has an unsubscribe link, and we honor it right away.

How we use it

To run ROLO: show pros to agents, send account and service emails, process payments, keep the directory honest, and show pros counts of searches, views and contacts. We don't sell personal information, and there are no advertising trackers on ROLO.

Who sees what

Pros see an agent's name, brokerage, phone and email only when that agent sends them a quote request. When you recommend a business, we may contact it about listing and tell it that an agent (or a pro) recommended it, without your name. A pro's profile can show how quickly they usually reply to quote requests. Reviews show the agent's first name, last initial and brokerage. Insurance certificates are seen only by ROLO staff. An agent's saved pros, notes and lists are private to them; a client list is visible to anyone the agent shares its link with.

We use service providers to run ROLO: Cloudflare (hosting and storage), Stripe (payments) and Resend (email). They process data for us under their own security and privacy terms.

Cookies

We use cookies only to keep you signed in. The site may remember your last ZIP code and display settings in your browser.

Your choices and rights

You can update your details in your account, unsubscribe from marketing email with one click, and ask us for a copy of your information or to delete it. California residents have rights under the CCPA, including to know, correct and delete personal information. Write to support@toolgarden.net; we'll answer within 45 days.

Keeping data

We keep account data while your account is open and for a reasonable time after, and nightly backups for 90 days.